What happens when my account is overdue?

If we've not received payment within 7 days of the invoice date, you won't be able to login until payment has been made and reconciled. 

After 2 months of non-payment your website will be deleted permanently and unpaid debts will be reported to appropriate credit reporting agencies.

How do I make a payment?

See make a payment.

I've made a payment, but still can't login

Your recent payment will need to be reconciled by our accounts department. Please allow for one working day. If you need immediate access, please contact our helpdesk.

You're wrong, I've paid!

No worries, just contact our helpdesk and we can work out what's happened.