Can I test everything during the free trial?
Yes. Even the add-ons. Completely free of charge.
Do I need separate hosting?
No. With Airsquare, full hosting of your website is included.
Do I need a domain name?
In order to go live, you must have a domain name. The domain name is the web address for your site e.g. www.airsquare.com. We can recommend a domain name registrar in your region if you like, just get in touch.
However, when you are building your website, we give you a temporary domain to use e.g. http://yoursitename.airsquare.com
I've already got a domain name, can I use it with Airsquare?
Yes. Once your new Airsquare website is ready, we can help you point it to the right place. Just get in touch. During your free trial we give you a temporary domain so you can build your website.
What payment methods do you support?
Here's our list of supported payment methods.
Is there a limit on the number products I can add?
No. We don't limit you on the number of products or SKUs you can sell.
What is the difference between the 'Small' 'Medium' & 'Large' plans?
All our plans allow you to sell products and tickets online. If you're not selling, just choose the small plan. The only difference between our plans is the additional transaction fee. A transaction fee is a percentage charged by us, against the total of any successful orders on your site. To reduce the fee you get charged, simply move to a higher plan.
I've not finished building my site, can I extend my free trial?
We offer a generous 30-day free trial so you can try out every part of Airsquare. Once the free trial has finished, and you want to keep using Airsquare, you'll need to switch to a paid plan. We don't offer any extensions on our the trial period.
If you haven't finished building your site, that's ok, you can still continue to build your site on a paid plan. You can go-live whenever you're ready.
How much does Airsquare cost?
Check out our pricing page.
Do I have to commit to a contract?
No, that's part of the beauty of Airsquare - there is no setup fee and no contracts. You pay a monthly fee and can end your account with us at the end of any monthly billing period (we don't refund part-months).
What currencies can I sell in?
Here's our list of supported currencies. You can sell in as many currencies as you like. If your currency isn't listed here, let us know and we might be able to add it in.
Can Airsquare set up a website for me?
No, but you can use our partners to get you up and running. Get in touch and we can tell you more.
Who owns the copyright for my website?
You own the copyright for all the content that you post on your website; the theme (design) of your website and the code powering your site belong to Airsquare.